Cloud computing goes mainstream

Gartner has cited cloud computing as one of the top ten technologies, and that it must be taken seriously. Gartner recommends that companies start trying to figure out which cloud services may add value, how to write applications that take advantage of cloud services, and whether to build their own private clouds.

Cloud computing actually was on the very top of Gartner's top ten, followed by advanced analytics, client computing, and green IT.

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Virtual Private LAN Service with MPLS

Verizon Business is expanding its Virtual Private LAN Service (VPLS), which will make it easier for companies to create wide area networks. The service is now available in several points throughout Europe, the Asia-Pacific region, and North America, making it possible to establish connectivity between distributed business locations for voice, data and video.

VPLS combines Ethernet and MPLS (multiprotocol label switching). The solution is perfect for larger companies that need to link together multiple locations. The virtual LAN system can support multiple protocols, while accessing Verizon's Ethernet and data networking services. The system permits prioritization through multiple classes of service, which makes it useful for carrying VoIP traffic.

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Google targeting low end of telecom market

Google's GoogleVoice service, a web-based phone number and voicemail service, is gaining some ground among consumers. Apparently, Google had revealed in an SEC document that it has 1.4 million users; the company later redacted that figure. The service isn't exactly practical for business users because of an overall lack of security and quality of service, but serves a broader purpose of pushing VoIP further out into the mainstream.

Reports indicate that GoogleVoice is used regularly by about 50 percent of its 1.4 million users. The service, originally called GrandCentral before it was acquired by Google, has grown considerably from the small footprint enjoyed by the earlier owner.

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Spending levels up for telecom services

An Infonetics Research survey showed that companies in North America are not cutting their voice communications budgets. The survey indicates that despite economic recession, companies are placing a high priority on telecommunications, and continue to be willing to invest in new telecommunications infrastructures. The information shows that companies recognize the longer-term benefit of upgrades to VoIP services, for the purpose of both gaining additional services, and lowering costs on a long-term basis.

Overall, the survey showed companies planning for minor reductions in service expenditures, but increases in infrastructure spending. The survey showed a dramatic growth in VoIP services, in recognition of the fact that VoIP offers a more cost-effective framework for telephony.

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